Frequently Asked Questions


Which areas of the UK do you provide stove and fireplace installations services?

Our showroom is based in Shropshire and our stove installation service is available to you if you live within a two hour radius of Telford.

The installation service is subject to a separate contract of service and you will receive confirmation for the price of this service following a satisfactory survey.


I have an existing brick built chimney, will I need to have a liner installed for a Woodburning stove?

This will depend on the age of the house, the condition of the chimney and whether or not it has been clay or pumice lined previously. Simply Fires will carry out an onsite survey in your property if installation is required. Our HETAS registered installer will at that point be capable of answering this, why not contact us if you would like to arrange installation.

Do I require planning permission to have a stove installed?

If you have an existing chimney stack or you are having a new twin wall system installed using a HETAS qualified engineer planning permission is not required. Planning permission is only required should you need to build a new chimney, check with your local authorities to confirm if it is required. All this will depend on the make and model of your chosen stove.

Want some help with the process, we offer an installation service, SIMPLY contact us.