Following the recent Covid-19 government guidance we are pleased to announce that the showroom is now open.
Our showroom is now open Wednesday, Thursday & Friday 10 am – 4 pm & Saturday 9 am – 3pm
We are no longer operating on an appointment system but please note we can only allow two households in at the same time to allow for social distancing. This may require you to wait a short while before having a look around.
You can still book an appointment if you would prefer via email.
Book your Appointment: firstname.lastname@example.org
Sunday, Monday, Tuesday – CLOSED
Wednesday, Thursday & Friday 10 till 4
Saturday – 9 till 3
You may have to wait a short while to gain access, as there may already be a customer visiting. Please bear with us.
We are now able to allow two households in at the same time.
We will be asking that mask are worn – Unless exempt
We will be cleaning between each customer visit, so please bear with us when waiting to take a look around & discuss your fireplace project.
We will also have plenty of hand gel available to use when entering the showroom & where possible we would also ask that you keep touching of any surfaces or products to a minimum.
Please do not visit if you have any symptoms or have been in contact with anyone that has.
Site Surveys & Installations:
Due to social distancing restrictions, it may take us a little longer than usual to order in the products required for your installation. Please again understand we will work with our suppliers to get them in as soon as possible/required but that this could affect our turnaround times.
We are taking every precaution when entering customers’ homes in terms of hand sanitation etc. We will however ask that social distancing measures are maintained and you remain a minimum of 2 metres away from our installers/surveyor at all times or if possible, we would ask you remain in another room.
If you have any special measures you wish us to adopt, we are willing to act appropriately
Online QUICK QUOTE Option:
If you’re at the start of your fireplace project & you are purely looking for a rough estimate to gauge if we can assist you, please fill out our online quick quote form before a showroom visit. Simply select installation quote on the contact form & fill out all the relevant sections. Someone from the team will get in contact with you as soon as possible.
We all thank you for your understanding & hope that we can work together in this difficult time to still be able to deliver an amazing experience from showroom visit to final installation, whilst keeping everyone safe.
Any questions – call, email or contact us via social media.